Do I need to create an account to place an order?

No, you can check out as a guest. However, we recommend creating an account to easily track your orders, download GST invoices, and access exclusive features in the future.

What payment methods do you accept?

We accept UPI, credit/debit cards, net banking, and other secure payment methods supported by our gateway provider. All transactions are processed through encrypted and trusted payment systems.

Can I pay using EMI, wallets, or PayLater options?

Currently, we do not offer EMI, wallet-based, or PayLater payment options. However, we may add these in future updates.

Is Cash on Delivery (COD) available?

No. All orders must be prepaid using our supported digital payment methods. This helps us maintain fast processing and better operational efficiency.

How long will it take to receive my order?

We typically dispatch orders within 24 hours to 3 business days. Delivery timelines vary based on location:

  • Metro cities: 2–4 business days

  • Other regions: 4–10 business days

You will receive tracking details once your order is shipped.

How can I track my order?

Once shipped, you’ll receive a tracking link via email. You can also track your order anytime at: https://dandycult.com/order-tracking

Are your prices inclusive of GST?

Yes. All listed prices are inclusive of applicable taxes, including GST. You will see a tax breakdown in your invoice.

How do I get my invoice?

Your GST-compliant invoice will be available in your account dashboard. If you checked out as a guest, you can request it via our support page.

Do you accept returns or exchanges?

Returns are accepted only if you receive a damaged, defective, or incorrect product. You must raise a request within 3 days of delivery with an unboxing video and photos. See our Return & Refund Policy for details.

Can I customize or personalize a product?

Not at the moment. We may offer customization options in the future. For updates, follow us on social media or subscribe to our newsletter.