Welcome to DandyCult (“we”, “our”, or “us”).

We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or interact with [https://dandycult.com] (“Website”). By accessing or using our services, you agree to the practices described herein. If you do not agree, please refrain from using the Website.

Applicability

This Privacy Policy is published in accordance with:

  • The Information Technology Act, 2000

  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

  • The Consumer Protection (E-Commerce) Rules, 2020

  • Other applicable laws and regulations of India

This policy applies to all users accessing our Website from India or any other jurisdiction where our services are offered.

Information We Collect

We collect both personal and non-personal information to operate, secure, and improve our services.

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Addresses

  • Encrypted Passwords

  • Payment and Transaction Data (handled securely through authorized payment providers)

Non-Personal Information

  • IP Address and Location Data

  • Device Type, Browser, and OS

  • Website Activity Logs and Session Analytics

  • Cookie Identifiers and Ad Interaction Data

Account Creation

When you create an account on our Website, we collect your name, email address, and password. Passwords are securely encrypted. Users are responsible for safeguarding their credentials and notifying us of any unauthorized access.

Payment and Transactions

Payments are processed securely through third-party payment gateways. We do not store credit/debit card details or sensitive banking information on our servers.

Transaction details necessary for order fulfillment and fraud prevention are processed through authorized providers under secure protocols.

Purpose of Data Use

We use the information we collect for the following purposes:

  • To process and fulfill your orders

  • To provide customer support and manage your account

  • To communicate order status, shipping updates, and transaction confirmations

  • To improve website usability and personalize your experience

  • To analyze trends, traffic, and user behavior for service optimization

  • To comply with legal obligations and enforce our policies

Data Sharing

We share data only as needed with the following categories of recipients:

  • Shipping and Logistics Partners – for delivery and fulfillment of your orders

  • Payment Service Providers – to process transactions securely

  • Customer Engagement Platforms – to send transactional and support communications

  • Marketing and Analytics Platforms – to optimize advertising and understand visitor behavior

  • Government or Regulatory Bodies – where legally required

We do not sell or rent your personal data to third parties.

Use of Marketing and Analytics Services

To improve performance and personalize your experience, we use global third-party services that may track or collect information about your interaction with our Website, including but not limited to:

  • Google services (such as Google Analytics, Google Ads) for performance tracking, ad attribution, and behavioral analysis

  • Facebook and Meta platforms for remarketing and conversion tracking

  • Microsoft Clarity for session recording, heatmaps, and interaction insights

These services may collect data using cookies, pixel tags, or similar technologies and operate under their own privacy policies. We do not control how they use data collected on our behalf, but we configure them to follow minimal necessary tracking aligned with our business purposes.

You may review their respective privacy policies on their official websites.

Email and Messaging Communication

By registering on our Website or placing an order, you consent to receive:

  • Order confirmations and delivery updates

  • Support messages related to your transaction

  • Promotional emails, newsletters, or product updates

You can opt out of promotional communications by using the unsubscribe link in any such email. Transactional emails related to orders or account activity are mandatory.

You may also receive updates via WhatsApp or SMS for order-related alerts if you have provided a mobile number.

Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

  • Maintain login sessions and shopping cart state

  • Measure site traffic, performance, and engagement

  • Enable personalized advertising on platforms like Google and Facebook

  • Monitor on-site user behavior for improvement insights

You can control cookie behavior through your browser settings. Disabling cookies may impact site functionality.

Use of Third-Party Services

To support website performance and automation, we rely on external services that handle:

  • Order processing

  • Email delivery

  • Content caching and performance optimization

  • Visitor behavior analysis and marketing performance

These third parties operate under confidentiality and data processing agreements where applicable and are contractually bound to protect your data in accordance with applicable law.

Data Retention

Your personal information will be retained for as long as necessary to:

  • Fulfill your orders and manage your account

  • Comply with tax, legal, and contractual obligations

  • Resolve disputes and enforce agreements

You may request data deletion at any time. Some information may be retained for legal or security purposes.

International Transfers

Your data may be processed or stored outside your country of residence in jurisdictions that may have different data protection laws. By using our Website, you consent to such international transfers where legally permitted.

Your Rights

Depending on your local laws, you may have the right to:

  • Access or request a copy of your personal data

  • Correct or update any inaccurate information

  • Delete your data, where applicable

  • Withdraw consent from marketing or data tracking activities

To exercise these rights, contact us at https://dandycult.com/help/. We may take steps to verify your identity before processing such requests.

Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect data from minors. If such data is discovered, it will be deleted in compliance with applicable law.

External Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external platforms. Users are advised to review their privacy policies before submitting any data.

Policy Updates

This Privacy Policy may be revised to reflect changes in legal requirements, services, or data processing practices. The updated version will be posted on this page with the revised effective date.

Your continued use of our Website constitutes acceptance of the latest version.

Effective Date: June 10, 2025

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out via our support page:
https://dandycult.com/help/

Our Address

DandyCult, Om Chambers, 648/A, 4th Floor, Binnamangala 1st Stage, Indiranagar, Bengaluru, 560038